RAC Acceptance Complaints and Reviews

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RAC Acceptance
Main address: 5501 Headquarters Dr. 75024 Plano TX
1-888-672-2411, ,
  • 175+25 mobile complaints
  • $240K claimed losses
  • $1.2K average
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  • 22 hours ago
  • Advertisements and Cons
  • Mesquite, Texas
  • Bed Payment
  • 3
  • 3
  • 50

My husband and I went shopping for a bed. Found one we liked that was expensive, but we deserved it and decided to treat ourselves. We had almost all the money to pay off the bed right then and there (1500). However, the Acceptance Now lady at the Ashley Furniture store told us that that was not needed because her company helps let us pay off early AND they report to the credit bureaus. So, we... Read more

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  • 2 days ago
  • Appliances and Electronics
  • Atlanta, Georgia
  • Washer And Dryer
  • 86

As I sit here reading all the complaints of everyone that has done business with RAC.....I see myself in everyone's shoes. They are a bunch of crooks. I have been trying for months to get an early payoff on my acct and the rep at HH Greg store in Lithonia, GA keeps telling me she CAN'T give me the early payoff unless I pay the past due...well that's a bunch a bull...never heard of a company not... Read more

Was this review helpful? 0 1

     

  • Nov 19
  • Furniture and Decor
  • Bellevue, Washington
  • 1
  • 1
  • 31

I have the same issue . I am trying to buy a home and this is now on my credit report. Read more

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  • Nov 18
  • Furniture and Decor
  • Chicago, Illinois
  • Account
  • 1
  • 1
  • 77

i went to the acceptance now center in Nortlake, IL and they were horrible!!! I paid my balance off in 90days as stated in my contract and they did not report it was paid in full they did not provide me with anything saying that my items were paid in full I had to go back to the store just to get them to close out my account n provide me with documentation stating that I paid in full!!! If I... Read more

Was this review helpful? 0 1

     

  • Nov 18
  • Furniture and Decor
  • Erie, Pennsylvania
  • Furniture Return
  • 1
  • 1
  • 72

I went to acceptance now thru Ashley furniture and they said I was able to return the furniture at any time. Well I did and now I have a charge off on my account because they said we are never allowed to return furniture. We are not rent a center and Aarons though they work with rent a center where you can return your furniture. She blatantly lied to me on the phone. She told me I was going into... Read more

Was this review helpful? 0 1

     

  • Nov 16
  • Appliances and Electronics
  • Nashville, Tennessee
  • Refrigerator
  • 1
  • 1
  • 114

I have been an HH Gregg customer for years and have purchased TVs and appliances for years from the Nolensville Road and 100 Oaks store. I donated my old refrigerator and fell in love with a new model that at the time was too much to pay cash for but would manageable for 90 days. I was told by a salesperson that they had a "new" financing option that would allow me to pay a down payment, make a... Read more

Was this review helpful? 0 1

     

  • Nov 16
  • Furniture and Decor
  • Pinellas Park, Florida
  • Matresses
  • 46

I had two defective mattresses confirmed by to different Techs within a 3 months apart from the first exchange. I chose a third one, only to settle for a lesser quality for the price. I was unable to sleep on this mattress without waking up in pain. I decided to return mattress for a refund. RAC allowed the return when they said they could not return the mattress unless I returned all of the... Read more

Was this review helpful? 0 1

     

  • Nov 15
  • Furniture and Decor
  • Greenville, North Carolina
  • Furniture
  • 2
  • 2
  • 79

Victor Poulson in the Greenville, NC furniture fair is an absolute crook! He is unprofessional, rude, and a liar! A month after purchasing the furniture we had a death in the family and had issues with the second payment at that time I told them why don't you just come and pick it up. He threatened me and said sure I can have somebody out there today to come and get it but it will affect your... Read more

Was this review helpful? 1 1

     

  • Nov 14
  • Furniture and Decor
  • Bradenton, Florida
  • Bed Frame
  • 1
  • 1
  • 65

Were to start.. I left dozens of messages when my bed frame broke do to them not screwing in the screws. A repair man came out to check stated, it could not be repaired. Told me he would come back and pick up the frame. Call after call to see when he would come no response.. I was told they were short handed. Come 3months later I was told he would come. I place the frame outside and guess what he... Read more

Was this review helpful? 1 2

     

  • Nov 10
  • Furniture and Decor
  • New York, New York
  • Chairs
  • 1
  • 1
  • 59

I'm having a real ordeal with these people I have broken chairs that they told me they would replace over a month ago and they haven't done anything yet Read more

Was this review helpful? 0 1
 
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