RAC Acceptance Complaints and reviews

RAC Acceptance reviews, RAC Acceptance complaints, read RAC Acceptance reviews, find RAC Acceptance reviews, RAC Acceptance scam reports
Incorrect company
description?
Suggest changes
Industry: Furniture and Decor
RAC Acceptance social reviews and reports. Join community by posting your own comments or complaints.
  • 89 complaints
  • $143,702 claimed losses
  • $1,615 average
  • 18221 since Jun 30, 2008

Please try to contact   RAC Acceptance Customer Service  directly prior to posting any complaints on this site.

Had an experience with RAC Acceptance?  Submit review ›
RAC Acceptance
Main address: 5501 Headquarters Dr. 75024 Plano TX
1-888-672-2411, ,
RAC Acceptance reviews, RAC Acceptance complaints, read RAC Acceptance reviews, find RAC Acceptance reviews, RAC Acceptance scam reports
  • 89 complaints
  • $143,702 claimed losses
  • $1,615 average
Had an experience with RAC Acceptance?
Submit review ›
89 reviews found
Show first:

  • 2 days ago
  • Houston, Texas
  • Samsung Refrigerator
  • 2
  • 7

This company RAC inside of Conns is a Rip off! Stay away from them. They will not be able to stay in business if no one supports them. My husband and I went there because our credit did not allow us to purchase from Conns. We understand that we would have to pay more but not four times more! This is crazy. They take advantage of people with less than perfect credit. The refrigerator we... Read more

Was this review helpful? 0 1

  • Apr 16
  • Horrible Customer Service
  • 1
  • 14

Horrible, I bought items from here a while ago, asked for the manager to contact me, I never heard from Mark Bouchée, his customer service is terrible. I would never recommend this dump to anyone... Now I am forced to file complaints with the Attorney General Chris Koestner, and the Better Business Bureau. I actually feel humiliated and that feel that I have lowered my standards by coming to... Read more

Was this review helpful? 0 0

  • Apr 08
  • Washington, District Of Columbia
  • Furniture And Accesories
  • 1
  • 26

I WENT TO BOB'S FURNITURE STORE TO BUY A BEDROOM SUITE, AND I DID NOT WANT TO HAVE MY CREDIT RUN. INSIDE OF BOB'S IS RAC ACCEPTANCE. SO THE SALES PERSON FROM BOB'S TOLD ME TO TALK TO THE RAC ACCEPTANCE SALES PERSON. SO WHEN I BEGAN TALKING TO THE RAC ACCEPTANCE SALES PERSON. THEY TOLD ME THAT I DID NOT HAVE TO HAVE MY CREDIT RUN AND THAT THEY COULD HELP ME TO GET THE FURNITURE WITH NO MONEY... Read more

Was this review helpful? 1 0

  • Mar 23
  • Shallotte, North Carolina
  • Bedroom Suite
  • 1
  • 48

Went to Ashley furniture store with family to purchase a bedroom suite and the family member could not get credit so they refered them to Sarah at RAC Acceptance and they were unable to get account. So the furniture was put in my name. The purchase price was 1435.00 which we thought they were buying but to find out the contract was for rental. Well after a yr and half of making monthly payments... Read more

Was this review helpful? 0 0

  • Mar 16
  • Furniture Insurance
  • 1
  • 38

After being a loyal customer for far too long; I have realized they do not deliver on anything you paid for. Do NOT purchase their insurance, they will find every loop hole in the world to not have to honor what you paid for. I stayed on the string longer than I should have...and in the end I opted to return for mismanaging my account, misleading me about my benefits, getting the run around from... Read more

Was this review helpful? 1 0

  • Mar 16
  • Spring, Tx
  • Furniture Insurance
  • 28

I was deceived about the insurance I paid for, because in the end it paid two payments, but not until they ran me around for almost 6 months. During that time; the manager told me to hold off payments until they determined what the insurance was going to pay...so I did. I was perfectly willing to continue but he insisted that they would pick up probably between 600-1000 of my furniture so I... Read more

Was this review helpful? 1 0

  • Mar 13
  • Saint Louis, Missouri
  • Tv Payment
  • 3
  • 39

but the promise that I would have it payed off in 90 days went away after I signed my paperwork, she "Ginny" made me promise that I'd pay it off in 90 days but when I called and asked since I have the money to pay it off can I, she said NO. said I owe over 2200 for just my tv, originally it would of been about 1536.00 but the so called manager changed my plan from 90 days same as cash to a rental... Read more

Was this review helpful? 0 0

  • Mar 05
  • Hampton, Virginia
  • Insurance Coverage
  • 33

I have a account with them that is almost paid off. I was out of work for 2 1/2 months and has been paying the insurance to cover me if I was out of work. of course when I called to take advantage of the insurance that I had been paying for years. to find out that I could not use it unless I was getting unemployment. I had to fight and fight and fight to get them to honor what I was told when I... Read more

Was this review helpful? 0 0

  • Mar 03
  • Salt Lake City, Utah
  • False Prices
  • 2
  • 70

went to rac/ashley furniture for there BIG sale! our credit isn't the best so they said they could help us build our credit! as we laid on a bed the sales person told us the bed would be $800 dollars we said SOLD!!! the OTHER sales person which no longer works there!!! told us make 4 payments of $100 dollars then after that come in and pay off the rest in one lump sum!!! NO PROBLEM!!!(SIGH) now... Read more

Was this review helpful? 1 0

  • Feb 23
  • Erie, Colorado
  • Furniture Purchase
  • 1
  • 44

Me and my son bought furniture he has a contract and I have a contract. I paid his bill a couple of times but the only way I could pay online was to get the company to change hos address. I was late alot on my payments due to a chronic illness. Was never advised when I started the contract that they have an insurance you can buy into when your out of work.didnt find that out until I was late on... Read more

Was this review helpful? 1 1
 
×
You are reading about RAC Acceptance.
Filing a new complaint about
×