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  • Customers like
    • Delivery crew2
    • Sales men abc1
    • Rooms to go salesman1
  • Customers don't like
    • Terrible customer service19
    • Exceptionally high lease fees18
    • Being lied to15

  • 11 hours ago
  • Furniture and Decor
  • Bellevue, Washington
  • Account
  • 10
  • REVIEW RATING 4/5

This company is a major scam. Our payments were not even reflecting on our account and when we confronted the manager about it we was told that the previous staff was stealing which is why they were all fired. They also said there was nothing they could do about that. I refuse to give away our hard earned money to these liars. I think that everyone who has been lied to should stand together to... Read more

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Please avoid the. They dont stand behind their words! Add comment

  • May 23
  • Furniture and Decor
  • Los Angeles, California
  • Furniture Financing
  • 95
  • REVIEW RATING 4/5

POOREST MOST TERRIBLE CUSTOMER SERVICE EVER! :I called to make my monthly payment accordingly as I signed the contract I would make Monthly payments . I called the (714) 973-4837 number to the Santa Ana, CA location . A female named MIRIAM answered. ...from the beginning of the contact she sound very unprofessional. .greeting was very short sounded not interested in assisting me ..jumped into... Read more

Was this review helpful? 1 0

  • May 21
  • Furniture and Decor
  • New York, New York
  • Furniture Financing
  • 1
  • 1
  • 109
  • REVIEW RATING 4/5

Well we bought a couch from bob n talked in to using rac acceptance ok i did n i was paying payments and i had taken the extra insurance policy in case i got sick well about a year n half i had a massive heart attack and filled out all a proper paperwork for insurance to take affect that was in end of December now in middle of may they call me n tell me they were coming to take... Read more

Was this review helpful? 1 0

  • May 18
  • Furniture and Decor
  • Smyrna, Georgia
  • Chair
  • 2
  • 2
  • 193
  • REVIEW RATING 5/5

Went to rooms to go in Mid Feb to purchase a sofa and chair (cash). I ended up paying cash for the sofa and financed the chair through RAC finance on 90 days same as cash because I thought this was a perfect chance to have some on time positive payments on my credit. I wanted to simply pay it off the very next month. However the rep suggested that I make all 3 payments each month because they do... Read more

Was this review helpful? 2 0

  • May 16
  • Furniture and Decor
  • Mentor, Ohio
  • Furniture Financing
  • 2
  • 2
  • 87
  • REVIEW RATING 4/5

made payment son time, unfortunately RAC reported them as late to the credit agencies. i only did this to improve my credit, i paid on time and they have reported my on time payments as being late. The quality of furniture is poor, the RAC people are rude. I have attempted to forward a email receipt of the approved on time payment and they can not accept outside emails. DO NOT DO BUSINESS WITH... Read more

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  • May 16
  • Furniture and Decor
  • Fort Lauderdale, Florida
  • Furniture Financing
  • 1
  • 1
  • 1
  • REVIEW RATING 3/5

This is a really horrible concept for poor folks to get crappy furniture and get financially raped for years for something that tears up quickly. I feel so sorry that I did not take my lazy behind to a more reputable place. Read more

Was this review helpful? 0 0

  • May 15
  • Appliances and Electronics
  • Grand Rapids, Michigan
  • Washer
  • 1
  • 1
  • 122
  • REVIEW RATING 4/5

Plain and simple washer died, and I didn't have cash on hand to pay for new one upfront,didn't want to max or take out any new credit lines as I'm in process of refinancing my home soon.Went to ABC Warehouse and was told about program that doesn't require credit and allowed same as cash 90 day purshase.I specifically asked the representative if they run a credit check because I didn't want any... Read more

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If I retur my furniture and not pay the remaining balance can they take me to cort? Add comment

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