RAC Acceptance Complaints and Reviews

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RAC Acceptance
Main address: 5501 Headquarters Dr. 75024 Plano TX
1-888-672-2411, ,
  • 126+18 mobile complaints
  • $170K claimed losses
  • $1.2K average
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Horrible company! DO NOT USE FOR ANY REASON! They talked me into using them to buy a couch and that it would help my credit. They are still charging me a year later because you can only pay so much each month and not a penny more. I'm stuck paying $4500 for a $1500 couch. They are scam artist!! Add comment

  • Aug 16
  • Furniture and Decor
  • French Door Fridge
  • 1
  • 77

Bought a new french door fridge from Conns, RAC acceptance was the only finance option. Charged me for a " damage waiver " when I declined it in writing! Charged me for an extended warranty after I told her to take it off the paper work. I understand you are in business to make money but really don't see how charging 5000 dollars for a 1500 dollar fridge is ok in any way. Never again. It is... Read more

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Horrible customer service from management. Would not recommend doing business with them in Independence, MO. Add comment

I signed up the rac acceptance for furniture that close 1300 dollars. I have been paying 147 every month-old a year and half and my account balance is 900$!!!! The interest is ridiculous and where is my money going!?!?!?! At this rate it will take 8 years to pay this off!!! What a rip off! Add comment

There is not enough government regulation for companies like this that prey on ordinary people. I ended up paying $2200 for $900 furniture. One month the payment due date was on a Sunday and by the next morning that lady called me 5 times for payment. All businesses want to make money but this is flat out ripoff. Would never deal with them again. Add comment

Every time they give me a hard time they harass me they threatened me if don't make the payment they are going to pick up my stuff one time they came to my house banging on the door when I had already made the payment it's terrible customer service don't get anything from them it's a living *** Add comment

  • Aug 05
  • Furniture and Decor
  • Bedroom Furniture Order
  • 1
  • 214

Don't buy ANYTHING through this company, they make you sign all contracts, pay the down payment, send all documents... and ONE day before delivery they cancel your order as if nothing had happened. I gave away my bedroom furniture this morning and at lunch time, the day before delivery, I get a call cancelling everything. I had paid 1/5 of the total amount and they think I'm gonna wait 4 weeks to... Read more

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Plain and simple they say they report to transunion but when i went to get a loan they showed up no where on my credit report ive been with them for a year and a half not to mention im paying double total ripoff Add comment

  • Aug 02
  • Furniture and Decor
  • South Charleston, West Virginia
  • Bedroom And Dinette Set
  • 4
  • 435

I bought a bedroom suite for my daughter and a dining room table.First I am a single mother and have no help from anyone but me. So when my daughter out grew her toddler bed and I went looking for furniture I thought I was pleasantly surprised to find a company willing to help me finance. Well I was wrong! I listen to the sales man and signed up for this program with no light in sight of a... Read more

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time and time I tried again to contact Mr Green someone said she will be contacting me its been 2 weeks I haven't heard anything I'm disable vet trying to get a house you guys gave me a bad report I would someone contact me as soon as possible Add comment

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