Submit ›
  • Customers like
    • Delivery crew2
    • Professional staff2
    • Rooms to go salesman1
  • Customers don't like
    • Terrible customer service19
    • Exceptionally high lease fees19
    • Being lied to15

  • 2 days ago
  • Furniture and Decor
  • Greenhills, Ohio
  • Furniture Financing
  • 1
  • 1
  • 61
  • REVIEW RATING 4/5

I have paid almost 3000.00 for furniture that was only 1500.00!!! They call and harrass me and all my references. They are threatening to take the merchandise back and i have already paid twice what it was worth. This is predatory lending!!!! They don't fully explain the intrest after the 90 day period. This is a rip off!!!! Stay far away from these people. Value City and Ashley furniture... Read more

Was this review helpful? 1 0

  • Jun 30
  • Furniture and Decor
  • Living Room Set Financing
  • 3
  • 3
  • 55
  • REVIEW RATING 5/5

I purchased a livingroom set which came with delivery damaged I called Goof Plus so they can come and fix this problem and failed to fix I called Goof Plus resolve this issue with them promising me a exchanged with new sofas...in the meantime I have yet to even seat or enjoy my sofas sitting in my living room still with covers I asked acceptance to give me an extension to the 90 days due to the... Read more

Was this review helpful? 2 0

Call me on the day my payments due to get the payment when the day isnt over with called ny job and told my supervisor it was very important they reach me because I owe them money when they just talked to me. Read the fine print before leasing furniture from them my furniture was financed at 2300 but after ita paid in full it will be a total of 7300 dollars Add comment

Non stop harrassing phone calls...i get at least 4 calls a day either on cell ir at work and even to my supervisor. I have had it. They r rude and dont answer their phone as well as ignore their voice mail. Will never use them again Add comment

  • Jun 28
  • Furniture and Decor
  • Mount Vernon, New York
  • Living Room Set Financing
  • 2
  • 2
  • 117
  • REVIEW RATING 4/5

My boyfriend and i financed a livingroom set from Bobs furniture. Acceptance now approved us and the furniture was delivered to find out that we cant finance the firniture because of my address cause of something that jappened with RAC 12 years ago. Now we have no furniture caue of the lies acceptance now told us. Do not deal with them we have the money to purchase the furniture but we no longer... Read more

Was this review helpful? 0 0

Employee falsified paperwork and stole my money, I paid 389.29 n they only wanna return 154.00..Told me the Employee was terminated. ..Will never do business with them again n I told Family and Friends not to also!!!!! Scammers is what they are!!!# Add comment

Terrible company. Value city mislead us saying it was through them when its not. They have harassing calls. They called my mother saying they were filing legal theft on my husband and that he would end up with a felony charge because our payment was a week late. After i had called to explain that i just had a c section and was in the hospital. AWFUL CUSTOMER SERVICE Add comment

  • Jun 25
  • Furniture and Decor
  • Chicago, Illinois
  • Mattress
  • 2
  • 2
  • 219
  • REVIEW RATING 5/5

3 months ago my spouse I got a mattress set from value city/acceptance now. We made our payments and were really happy with our purchase. Then we called in after two days of trying to get through the main line with no success. I was ready to finish my payment only to be told i now owe 763.00 and was 3 days past due on my 90 days. I am so pissed. One we were mislead we thought we would be... Read more

Was this review helpful? 2 0

The manager at 6915 Krystal lied to me abiut my refund took over a mibth for nt furniture ti cime ib so i cancelled went sime place else. She tokd me my down payment went to the host store fir cancelling. It took over a mobth but then yiu kerp my money realky. Add comment

You have to read the contact You must me ready to pay it off in 90 days or you will pay triple for the merchandise it's that simply. Add comment

Had an experience with Rac Acceptance?

Write a review
Did not find what you were looking for?
 
×
You are reading about Rac Acceptance.
Filing a new complaint about
×