RAC Acceptance Complaints and Reviews

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RAC Acceptance
Main address: 5501 Headquarters Dr. 75024 Plano TX
1-888-672-2411, ,
  • 122+10 mobile complaints
  • $160K claimed losses
  • $1.2K average
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  • 1 hour ago
  • Other
  • Lafayette, Louisiana
  • Everything About
  • 12

I don't care how desperate you are needing something, this is not the place to help you. If you purchase something for $500.00, in the end you will have paid $1500.00 out of your pocket. They tell you what you want to hear and get you to sign the fine print and then you are screwed!!! It's sad when you buy a fridge for $1799 and in the end paid almost $4000. The way they get you is, if you pay it... Read more

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  • 20 hours ago
  • Furniture and Decor
  • Charlotte, North Carolina
  • Unapproved Accrued Interests
  • 1
  • 16

I was 24 hours late on my final payment which was $193.00, they called I said i couldn't make it there because my kid was in the hospital with asthma, i couldn't pay it over the phone, because i had cash the next day I go up there to pay the remaining balance and they charged me interest making the balance 489.00, the furniture was intially 499.00... what type of interest is this after 24 hours,... Read more

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  • 2 days ago
  • Furniture and Decor
  • Fredericksburg, Virginia
  • Damaged Furniture
  • 1
  • 39

We have had the worst experience with them at Value city. We bought a sectional and after a yr the sectional started sinking. I went to the store and they said it will be picked up well it was and it was in there store being fix for three months. They said I will not be charged for them having it for so long and I was. I had to call to see what was going on every month they had it and they kept... Read more

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  • Jul 25
  • Furniture and Decor
  • Money Extortion
  • 1
  • 61

hi my name is joseph I'm a custom of acceptance now, I'm going through a similar situation because ,I went out of state to North Carolina in emergency,and they called me asking me when I was going to pay then ,I told them that I was out of state in emergency, that when I got back that I would stop by the store and pay them , well that when the harassment started.they started to call... Read more

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  • Jul 19
  • Furniture and Decor
  • Complicated Payment System
  • 2
  • 124

I have now only been a customer for two weeks My account was to be setup for autopay for a deduction on July 15, I get a call on the phone July 16th that I missed my first payment. At that point I am confused but understanding that things do happen. I'm at work in a meeting with no account information with me. I call back to make the payment and I am informed that my recurring payments still need... Read more

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  • Jul 17
  • Furniture and Decor
  • Arlington Heights, Illinois
  • Service Agreemnet
  • 3
  • 123

First off let me say this is the worst experience I have ever had with any company. When I initally received my furniture, and it all didnt come at one time that should have been a red flag. Then then guy who did my paper work was fired at least a few days after I signed my contact due to the fact he was lying to customers. So nothing on that contract wa explained to me correctly to begin with.... Read more

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  • Jul 17
  • Furniture and Decor
  • Dekalb, Illinois
  • Damaged Furniture Replacement
  • 42

I am appalled to see so many complaints about this company!! Had I known this information prior to financing with acceptance now I would have NEVER given them my hard earned money! I financed a set that initially was damaged when I received it. I called discount furniture store to inform them of this and to see about sending a replacement set. They then told me that they would have to come pick... Read more

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  • Jul 16
  • Furniture and Decor
  • Cicero, Illinois
  • Identity Theft
  • 44

I have never had an account with Acceptance Now and Have provided all information pertaining to me being a victim of Identity Theft but yet I continue to receive the go around. My attorney has requested the original applications and we have yet to receive anything other than a printout with Experian name at the top saying that you asked for proof and that the printout was proof? We are moving... Read more

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  • Jul 15
  • Furniture and Decor
  • Jamaica, New York
  • Disreputable Furniture Store
  • 2
  • 51

Their all liars. I've called their DM 6 times with no response. I filed a complaint with BBB and they say he calls me numerous times a day and I CHOOSE not to call him back.Absoultely false. This company is an absolute scam and shame on Bob's for exposing their customers to such. Go to reputable furniture store an put your furniture on layaway interest free. They take advantage of the consumer to... Read more

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  • Jul 12
  • Furniture and Decor
  • Pharr, Texas
  • Extra Charges
  • 2
  • 78

First off, the sales manager stated would tell stories of how he treated ppl who lied or didn't pay there furniture making us feel like he that we couldn't make the monthly payments. Than, we had a plan to pay off the furniture in 6 months which we explained to us was possible. We payed online but it was a set amount and so we make double payments but it didn't give us the balance or... Read more

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