1.5
  • Delivery Crew1 votes
  • Personable and Professional1 votes
  • The delivery guys1 votes
  • Poor Customer Service6 votes
  • High Lease Fees4 votes
  • Customer Service4 votes
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  • 11 hours ago
  • Furniture and Decor
  • Lebanon, Oregon
  • 14
  • REVIEW RATING 4/5

We made a furniture agreement with this company and after about 9 months noticed on a credit report noticed the amount owed to this company was much higher than we where told. So we decided to cancel our agreement and was told if we return the merchandise it would not affect our credit at all and that we would just have to return the furniture. So we did and I now have a "Charged off as bad debt... Read more

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  • 1 day ago
  • Furniture and Decor
  • Lawrenceville, Georgia
  • Furniture Lease
  • 1
  • 1
  • 31
  • REVIEW RATING 3/5

DON'T DO IT!! RIP OFF!! The customer service is VERY POOR and you will end up paying 3 times more for your item. They will not return your calls and/or emails. They called me 7 times in one day, and my bill was 2 days late. I called and explained the payment was going to be a couple of days late. I was sent to their legal department, and charged $130 court cost to file a "civil claim"... Read more

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  • 2 days ago
  • Appliances and Electronics
  • Evansville, Indiana
  • Refrigerator
  • 1
  • 1
  • 45
  • REVIEW RATING 4/5

Bought a refrigerator and stove from this company. Worst mistake we have ever made. Horrible customer service, inconsistent answers to your questions. Rude employees that truly have no idea what is really going on. Took us 2 weeks to have our refrigerator delivered. Stay clear of this company. Need to be investigated! ! Manager told us a payment amount for each month, but then the contract... Read more

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  • Dec 15
  • Furniture and Decor
  • Blackwell, Oklahoma
  • Furniture Lease
  • 1
  • 1
  • 41
  • REVIEW RATING 4/5

We bought furniture worth $3000 and learned that after paying $315 a month for a year that we still owed $9000....we were stunned as it was not explained to us that we were "leasing" and not just paying a loan off....what a scam.,..and no way to get out of contract. Read more

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  • Dec 15
  • Furniture and Decor
  • Georgia, United States
  • Furniture Financing
  • 1
  • 1
  • 90
  • REVIEW RATING 4/5

The bottom line is this...be prepared to pay three times the amount you purchase. If your items cost $1000 you will actually be paying back $3000 (or more) at the end of your contract term, and there's no such thing as a lower payoff price either. There are better deals out there such as layaway for those will less than perfect credit. DO NOT use this company for any purchases unless you wish... Read more

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  • Dec 13
  • Furniture and Decor
  • Stoughton, Massachusetts
  • Wood Tables
  • 161
  • REVIEW RATING 4/5

I contracted through RAC Acceptance at Bob's in Stoughton. I rented a dining table, coffee table, end tables, rug, and two reclining chairs. I returned the furniture because when I purchased it the salesperson told me the tables I bought were real wood. Months later I found out the real wood were actually particleboard. I called the store and asked if I could keep the rug and chairs and return... Read more

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  • Dec 12
  • Ex Employees
  • Boston, Massachusetts
  • 7
  • 7
  • 188
  • REVIEW RATING 4/5

Im a sales manager for Acceptance Now. We are not debt collector's, therefor we can call you 2xs a day, everyday, because you are leasing the merchandise from us. And the only time we do call is when a customer DOES NOT pay their *** bill. Pay your bill and theres no need to call you! Simple. A person uses our program when they DO NOT qualify for credit based financing because their credit is... Read more

Was this review helpful? 1 8

  • Dec 10
  • Furniture and Decor
  • Tacoma, Washington
  • Furniture
  • 1
  • 1
  • 83
  • REVIEW RATING 4/5

Have awful experience harassed all the time and getting my payments stolen Read more

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  • Dec 09
  • Furniture and Decor
  • Collections
  • 138
  • REVIEW RATING 4/5

Just so you all know... It is against the Fair Debt Collection Act and Illegal to call you more than once in a 72 hour period to collect the debt. It is also illegal to call your employer and your references if they are told by you or the reference/employer to stop calling. You should file a complaint with the Federal Trade Commission as well as your local Attorney General. Also if you have paid... Read more

Was this review helpful? 1 1

  • Dec 08
  • Furniture and Decor
  • Fort Lauderdale, Florida
  • Bluray Player
  • 1
  • 1
  • 71
  • REVIEW RATING 3/5

I buy bluray player at rac and this is the 3rd time they're fixing it in 6mons . Please use layaway next time it's 2/1/2 months and I an still waiting for it to be fix Read more

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